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7 Mistakes You’re Making with Renters’ Rights Act Compliance (and How to Fix Them)

  • Writer: Pippa Baillie-White
    Pippa Baillie-White
  • 2 hours ago
  • 3 min read

Compliance Requirements

Compliance with the Renters’ Rights Act 2026 is mandatory for estate agencies. Failure to meet standards results in financial penalties. The Renters’ Rights Act 2026 dictates operational procedures for tenancies in the UK. Agencies must update internal systems to align with new legal frameworks.

FirstPoint provides property management services for UK estate agencies. Services include tenancy administration and compliance monitoring. Updates regarding the Renters’ Rights Act 2026 are integrated into the management workflow.

Mistake 1: Information Sheet Deadlines

The Government Information Sheet must be served to tenants by May 31, 2026. This requirement applies to existing tenancies. Failure to provide the document results in a fine of up to £7,000.

The Status

Agents must verify service for every property in the portfolio. Proof of service is required for compliance records.

The Fine

Initial non-compliance results in a £7,000 fine. Continued non-compliance beyond 28 days results in criminal prosecution or fines up to £40,000.

The Fix

Distribute the Information Sheet to all tenants immediately. Archive the confirmation of receipt for audit purposes. FirstPoint manages the distribution of mandatory documentation.

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Mistake 2: Verbal Tenancy Agreements

Written tenancy terms are a requirement under the Act. Landlords must provide a written statement of terms for all tenancies. This statement includes the landlord's name and address, rent amount, and deposit details.

The Requirement

Agencies must ensure every landlord provides the written statement.

The Fine

Lack of written terms results in a fine of up to £7,000.

The Fix

Review all active tenancies. Generate written statements where documentation is absent. Include mandatory information as specified by the Renters’ Rights Act 2026.

Mistake 3: Restricted Pet Clauses

The Act prohibits the unreasonable refusal of pet requests. Tenancy agreements containing "no pets" clauses are non-compliant.

The Restriction

Landlords and agents cannot blanketly refuse pets. Tenants have the right to request a pet.

The Fine

The inclusion of prohibited clauses results in a £7,000 fine.

The Fix

Remove "no pets" language from all tenancy templates. Update internal procedures to evaluate pet requests individually. Tenant insurance for pet damage is a permitted requirement.

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Mistake 4: Statutory Verification Failures

Gas safety certificates and Electrical Installation Condition Reports (EICR) must be valid before transactions occur.

The Verification

Compliance with safety standards is a prerequisite for legal action.

The Consequence

Non-compliance prevents the use of notice procedures. Properties cannot be re-let without valid safety documentation.

The Fix

Implement a central tracking system for safety certificates. Automate reminders for renewals. FirstPoint coordinates maintenance and safety inspections for partner agencies.

Mistake 5: Invalid Notice Periods

Notice periods for evictions have increased under the Act. Most notice periods are doubled in length.

The Procedure

Notices served with incorrect timeframes are invalid.

The Cost

Invalid notices lead to delays in possession. Legal costs for reapplying are the responsibility of the agent or landlord.

The Fix

Update notice templates to reflect the 2026 statutory durations. Verify all compliance obligations are met before serving notice.

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Mistake 6: Rent Increase Non-Compliance

The Renters’ Rights Act 2026 mandates specific procedures for rent increases. Rent review clauses in contracts are restricted.

The Process

Rent increases must follow the Section 13 process. Notice must be provided in the prescribed format.

The Risk

Increases implemented without the correct procedure are unenforceable. Tenants may claim back overpaid rent.

The Fix

Standardize the rent review process. Utilize the Section 13 notice for all price adjustments. FirstPoint handles the administration of rent increases and tenant communication.

Mistake 7: Ombudsman Registration Errors

Registration with the Property Ombudsman or the new Private Rented Sector Landlord Ombudsman is a requirement.

The Requirement

Landlords must join the approved ombudsman scheme. Agents must ensure landlord compliance.

The Penalty

Failure to register results in financial penalties. It also restricts the ability to use the redress system.

The Fix

Audit the registration status of all landlords. Facilitate the onboarding process for the new ombudsman scheme.

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Future Events

Changes to UK property law are ongoing. Further updates to the Renters’ Rights Act 2026 are anticipated. Stay informed on regulatory shifts.

Anticipation

The transition to periodic tenancies will occur in phases. Preparation for the final implementation stage is recommended.

Expectations

The Property Portal will launch in late 2026. Digital registration of properties will become a standard operational requirement.

Action Items

  • Audit all tenancy agreements.

  • Serve the Information Sheet by May 31, 2026.

  • Verify safety certificates.

  • Update pet policy language.

  • Review notice period templates.

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Contact Information

Drop us a line! For information on outsourced property management, visit our website. Updates, promotions, and more are available via our newsletter.

Disclosures

This information is provided for general guidance. It does not constitute legal advice. Data regarding the Renters’ Rights Act 2026 is subject to change. Compliance is the responsibility of the agency. External links are provided for convenience. FirstPoint is not responsible for the content of external sites.

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